Customer support
At ABX, we are committed to ensuring that all your needs are met with efficiency, care, and professionalism. Our dedicated support team is always ready to answer your questions, provide technical guidance, or personalized solutions.
Chat with a Rep
Need help? Get instant assistance from our support team.
Send an email
Got a question? Email us, and we'll get back to you ASAP.
Call us
Need to talk? Give us a call on +442012345678 and we'll be happy to assist.
Frequently Asked Questions
Getting Started & Account Setup
Click the 'Sign Up' button in the top navigation and complete the registration form. You'll need to provide your email address, create a password, and verify your email to activate your account.
Browsing & Search Features
Use the search bar at the top of any page to find products by name, category, or description. The search functionality returns relevant results instantly.
Product Discovery & Navigation
The 'New Products' section on the homepage showcases recently added items with horizontal scrolling for easy browsing on all devices.
Shopping Cart & Checkout
Click the 'Add to Cart' button on any product page. The cart icon in the top navigation will update to show your item count.
User Accounts & Profiles
Navigate to your profile section where you can edit your name and email address. All changes are saved instantly.
Customer Support & Communication
Multiple support channels are available: Live Chat for real-time messaging, Email Support for detailed inquiries, and Phone Support for direct conversation.
Account Security & Privacy
The system identifies accounts by email. If you use the same email for both platforms, the support system may display your account type as 'vendor.' We recommend using separate email addresses.
Order Management
Once logged in, navigate to your order history to view order status, tracking information, and delivery estimates.